cancel
Showing results for 
Search instead for 
Did you mean: 

Signal in my area

pz
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have moved house and on  my street i have 0 to 1 bar of signal,  even though the O2 signal checker says that  the area has great signal indoors and outdoors. I have followed all the correct steps to check if it is my phone with the issue, but still nothing. I am not sure what to do if i dont have any signal i cannot work from home. Please can you help me with this issue? Postcode: GU22 8QX.

Message 1 of 4
341 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@pz 

Keep checking the status page as faults don't always show up immediately, but if it's a dead spot, all you can do is use WiFi calling.

I'll ask 

@O2Lisa to check for you too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
334 Views

O2Lisa
Former Staff
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

Thanks for the tag @MI5 smiling

I'll message you privately @pz and look in to this further for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 3 of 4
322 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Thanks @O2Lisa 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
302 Views