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Scam Call

Danny4929
Level 1: Joiner
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I’ve just had a call from after entering my contact details online, saying they were from O2, so I went ahead with the call to get an iPhone 13 Pro Max with unlimited everything, for just £30 a month, which I think is real cheap. Anyways I gave them all my bank details cause I wasn’t fishy about it at first, I got an active card check but it says Telefonica (instead of O2).. so I’m just really on edge now, is Telefonica a scam? The man was talking very fast and wasn’t very formal/professional. I’m worried that it may be a scam? Im also worried that they may take my mobile number and transfer it to another sim/phone or something? I’m currently with Vodafone which I’m happy with. I did receive an email from them confirming my new O2 account, but the email was (o2shop@o2mail.co.uk). Does anyone have any information or knowledge on this please? Thanks

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madasaf1sh
Level 67: Unsung hero
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@Danny4929 

 

Telefonica is o2 (it is the parent company and the Enterprise part of o2 ) and the payment will either show as Telefonica or o2. 

 

If in doubt call the sales team on 0800 081 0255


O2mail is a legitimate email domain and o2shop@o2mail.co.uk is a legitimate email address

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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