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Danny4929 · ‎12-05-2022

I’ve just had a call from after entering my contact details online, saying they were from O2, so I went ahead with the call to get an iPhone 13 Pro Max with unlimited everything, for just £30 a month, which I think is real cheap. Anyways I gave them all my bank details cause I wasn’t fishy about it at first, I got an active card check but it says Telefonica (instead of O2).. so I’m just really on edge now, is Telefonica a scam? The man was talking very fast and wasn’t very formal/professional. I’m worried that it may be a scam? Im also worried that they may take my mobile number and transfer it to another sim/phone or something? I’m currently with Vodafone which I’m happy with. I did receive an email from them confirming my new O2 account, but the email was (o2shop@o2mail.co.uk). Does anyone have any information or knowledge on this please? Thanks

madasaf1sh · ‎12-05-2022

@Danny4929

Telefonica is o2 (it is the parent company and the Enterprise part of o2 ) and the payment will either show as Telefonica or o2.

If in doubt call the sales team on 0800 081 0255

O2mail is a legitimate email domain and o2shop@o2mail.co.uk is a legitimate email address

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

picklez01 · ‎04-12-2024

That phone number youre telling people to call is said to be a scam by people on google.

MI5 · ‎04-12-2024

Must be true then if Google says so, or maybe just the people saying so are stupid?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.