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Re: SMS/MMS over O2 WiFi calling

Happens when you contract out your Crown Jewels... πŸ‘‘
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Level 2: Apprentice
Posts: 17
Registered: β€Ž20-04-2020

Re: SMS/MMS over O2 WiFi calling

Is there any official communication about when this will be implemented?

My wife and I, switched from Sky to O2, we rely on wifi signal in the home and are now missing important text from our gp surgery. 
When we checked that O2 did wifi calling, we assumed it would be text as well.. how silly of us. 

Looks like we may have to jump ship early is O2 are not going to support wifi text. 

Level 2: Apprentice
Posts: 17
Registered: β€Ž20-04-2020

Re: SMS/MMS over O2 WiFi calling

Just found this... as we're still waiting? 

Perhaps O2 don't want to officialy announce they are not implenting it for fear of loss of customers, existing and new. Especially when Sky can do this on the same network. 

Screenshot 20**Personal info** at 17.00.49.png

Posts: 97,245
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Re: SMS/MMS over O2 WiFi calling

@Chris_K  is the only person who can tell us @Portlanders.

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Re: SMS/MMS over O2 WiFi calling


@Cleoriff wrote:

@Chris_K  is the only person who can tell us @Portlanders.


Ii can guess the answer too......

Wifi Calling has been a fantastic addition to our network and we can’t wait to bring SMS over Wifi to our network too, but it’s incredibly complex to implement and requires exhaustive testing. We hope to see it available in 2020, 2021, but we’ll keep customers updated as and when there's progress or further info.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: SMS/MMS over O2 WiFi calling


@MI5 wrote:

@Cleoriff wrote:

@Chris_K  is the only person who can tell us @Portlanders.


Ii can guess the answer too......

Wifi Calling has been a fantastic addition to our network and we can’t wait to bring SMS over Wifi to our network too, but it’s incredibly complex to implement and requires exhaustive testing. We hope to see it available in 2020, 2021, 2022 maybe perhaps hopefully but we’ll keep customers updated as and when there's progress or further info.


Fixed it...

Posts: 97,245
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Re: SMS/MMS over O2 WiFi calling

Yes, it's a long way to Tipperary....rofl

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O2 Social Media Team
Posts: 1,578
Registered: β€Ž27-11-2013

Re: SMS/MMS over O2 WiFi calling


@Portlanders wrote:

Just found this... as we're still waiting? 

Perhaps O2 don't want to officialy announce they are not implenting it for fear of loss of customers, existing and new. Especially when Sky can do this on the same network. 


I'm as disappointed as you are @Portlanders but unfortunately the technology is complex and there are a lot of moving parts, so to speak. At a time we did hope to see the functionality roll out in 2018 but obviously that came and went, along with 2019 and 2020 too. At the risk of sounding like a broken record the project team do hope to see this implemented this year, but as you've already seen it's sadly not something I can promise with any degree of certainty right now.

What I can say though is that it's not a case of 'we're not implementing it and not saying' - if that were the case it's something I'd tell you and others about. It is something actively being looked into and it will be implemented, but exactly when isn't something we can answer.

As soon as there's any more info or further developments i'll let everyone know.

PS. Though Sky operate on our network, some network functionalities such as SMS over Wifi etc are in that MVNO's control and can operate independently of any system or platform reliances that we ourselves may depend upon for implementation.


Hi. I'm from the Social Media Team.

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Re: SMS/MMS over O2 WiFi calling

Thank you @Chris_K 

Posts: 97,245
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Re: SMS/MMS over O2 WiFi calling

Thanks for that info @Chris_K  Not good news really though. Smiley Sad

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