Returns

[Dalia]

Hi all

So im not sure if anyone is able to help, so i just upgraded my phone to Samsung s20 which i love.

I also ordered both active 2 40mm and 44mm. However silly question but im obviously bot going to keep both but if i have tried out the 40mm but prefer the 44mm can i still return the 40mm if i restore it back to factory settings and its within the 14 days? Kept box and all in tact?

Also os yhe battery life really that much better on the 44mm? If i open the box to try it will i still get a refund if i decide not to keep it? Thank you. Was all through 02.

Thank you

[Cleoriff]

Hi @Dalia 

Yes you can return it. Follow advice here

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy