Replacement sim card

[Anc1686]

Hi dear I had requested a new replacement as my new o2 sim didn't work and you guy said that you will send another one first class delivery and that was 2 weeks ago I'm still waiting and I'm not able to call or to get calls I also pay for a 10 bundle, I'm really disappointed this need to be short it out now 

[Cleoriff · Accepted solution]

@Anc1686 

This is a community forum made up of members like you. You need to contact O2

You should contact the sales team as they can help you with that – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Or if you have an O2 store close by, you can get a sim from there. You will need to take ID.