custom-community-header-logo.text

Bacoia · ‎05-04-2023

This message is from you, but i have not received the money:

Hi, It's O2, your deposit refund of £525.00 will be refunded on your next bill.
We will send a further communication once it's been fully processed.
Once you receive the follow on SMS, please allow 7 days for this to be refunded to your account.
FAQs: http://v.o2.co.uk/52c96109

When im gonna receive it ?

MI5 · ‎05-04-2023

@Bacoia

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-04-2023

@Bacoia

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Refund not received

New iPhone

Question regarding Virgin Media email

O2 Travel Inclusive Zone

Update about my order

Travelling to America with 02 Travel Bolt On