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on 23-10-2015 04:40
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on 23-10-2015 04:40
Solved! Go to Solution.
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on 23-10-2015 07:35
You are best off visiting a store and upgrading there, you'll be sorted in 10 minutes and can walk out with the phone you want.
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on 23-10-2015 07:35
You are best off visiting a store and upgrading there, you'll be sorted in 10 minutes and can walk out with the phone you want.
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23-10-2015 07:45 - edited 23-10-2015 07:47
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23-10-2015 07:45 - edited 23-10-2015 07:47
As @viridis says it really is far quicker to go instore and get the model of phone you want there and then. If this isn't an option then you need to ring customer services and speak to someone http://www.o2.co.uk/contactus. Or did you try to upgrade through My O2? http://www.o2.co.uk/myo2
Veritas Numquam Perit
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on 23-10-2015 08:13
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on 23-10-2015 08:13
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 23-10-2015 11:06
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on 23-10-2015 11:06
There's no credit check for an upgrade but there would be by taking an additional contract which is what seems to have happened.
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