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Problem with delivery of a new device

Kamillo
Level 1: Joiner
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on ‎28-05-2020 00:05

on ‎28-05-2020 00:05

Hello, I've ordered a new phone with delivery to home. The problem is that I forgot to update my current address as I changed it recently and phone was delivered to old one and refused. I'm trying to contact customer service to schedule a delivery once again. Can you help?
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MI5
Level 94: Supreme
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on ‎28-05-2020 00:15

on ‎28-05-2020 00:15

@Kamillo 

Sorry no, we can't help.

We are all customers like yourself.

Please keep trying customer service Guide: Coronavirus Community Help and Support 

The number ending in 4005 is best. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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