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Porting number - coming back to 02

Dr_ic2
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I am returning to 02 from 3 to take advantage of the VOLT benefits, and want to ensure the port goes smoothly as possible.

I have a new SIM coming and I gave my PAC code when i ordered my airtime SIM only contract, am I right that once received I pop it in and then text SWAP to 20220 then the porting magic works after that?

 

Thanks in advance

 

 

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MI5
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Good luck with that.........

Message O2 on Facebook (https://o2uk.co/2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Dr_ic2 

No.

Unless you have received a transfer date, the request has not been accepted.

You need to call O2 when you get your O2 sim and give them the PAC manually.

This will then start the process.

On the day of transfer, your 3 sim will disconnect and you then need to insert your O2 sim.

Keep rebooting the phone until it comes online which may take up to 24 hours, but usually much less.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Dr_ic2
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SIM received and in phone, call O2 and they said that as I put my PAC o the form when I took out the airtime contract it would automatically happen and I don't need to do anything apart from wait.

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MI5
Level 94: Supreme
  • 122256 Posts
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  • 18982 Solutions
Registered:

Good luck with that.........

Message O2 on Facebook (https://o2uk.co/2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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