Poor Coverage in Ballycastle

[Anonymous]

Hello,

I'm currently experiencing problems with the network coverage in Ballycastle. The coverage checker shows that the signal should be good inside and outside where I'm staying but the signal is sporadic. Its unpredictable, certain locations will provide good signal however in other circumstances the phone will come in and out of signal at will, without being moved. 

Does anyone know who I can report this issue to? If there is no issue and that's just the coverage we get I don't mind, however they should update the coverage checker so that it shows only good outdoor cover.

Thanks to anyone who can help.

[adamtemp64]

try http://status.o2.co.uk for local issues

[Anonymous]

Download the my network app and report it through that.

Also try cleaning or replacing your SIM card.

Try your sim in another phone to rule out your primary phone that may be at fault.

[perksie]

The service status page only shows a good signal for 2G, so have you tried turning 3G off:

Live results for Ballycastle, Moyle

• 

  Our network is currently working fine

  If we're doing work on the phone masts near you we'll tell you about it here.

  Updated 14:00 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, text and email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile internet and voice (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good outdoors. Patchy indoors. Not good for mobile broadband.

[Anonymous]

This issue is ongoing, I don't think that is going to help. But thank you for the idea.

[adamtemp64]

Only by reporting the issue can it be resolved when in coverage call 202 pay monthly or 4445 payg and get any others affected to call as well.