Solved: Who do I contact to make a complaint

Anonymous · ‎07-01-2014

Hi

As the title says, who do I contact to make a complaint? There doesn't seem to be a contact option (unless i'm being blind!) and the live chat thing isn't working.

Thanks

gemz4the1 · ‎07-01-2014

Scroll down the page to find the contact details

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

View solution in original post

gemz4the1 · ‎07-01-2014

Scroll down the page to find the contact details

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

MI5 · ‎07-01-2014

Anything we can help with here ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-01-2014

I would suggest trying CS on 202 contract or 4445 payg from your phone first.

perksie · ‎07-01-2014

You can raise a complaint here:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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