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Phone

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Bekah126
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on ‎14-07-2020 20:20

on ‎14-07-2020 20:20

Hi does anyone know of o2 let you just get a phone and pay it of without the airtime as I have lost my phone but still pay the contract as I didn’t have insurance but need a new phone.
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MI5
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on ‎14-07-2020 20:23

on ‎14-07-2020 20:23

@Bekah126 

No sorry. 
You have to have phone and airtime together. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎14-07-2020 20:23

on ‎14-07-2020 20:23

@Bekah126 

No sorry. 
You have to have phone and airtime together. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bekah126
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on ‎14-07-2020 20:32

on ‎14-07-2020 20:32

Aw even if I am paying airtime at the min also for the same sim that I will be using just need a replacement phone Just didn’t have insurance
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MI5
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on ‎14-07-2020 20:33

on ‎14-07-2020 20:33

@Bekah126 

Yes, even if that. 
Your only option is to buy a phone outright. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎14-07-2020 21:04

on ‎14-07-2020 21:04

Check My O2 to see if you are eligible for an upgrade.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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