Payment pending

[Sheenx]

I placed an order for w mobile the order was cancelled, however the payment of £99 is still pending with paypal. Can this be corrected please

[Cleoriff]

Hi @Sheenx 

This isn't O2, it's a community forum. You need to contact O2.

Call any number in this guide Guide: Coronavirus Community Help and Support 

Or use social media to message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

[MI5]

@Sheenx It will be returned by Paypal as O2 haven't claimed the money.