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Ak8 · ‎28-09-2023

I want to settle my device plan

MI5 · ‎28-09-2023

You need to call O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2023

@Ak8

You need to call O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎28-09-2023

You can make one-off payments whenever you like. This will reduce the amount you pay for your Device Plan every month, but it won’t reduce the overall term. Get in touch if you want to pay off the rest of your Device Plan.

Details in Guide: How does O2 Refresh work? and contact O2 can be made on 202 or via Social Media using the link just below, @Ak8

Links to O2 Social Media Team here

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