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[Jenn2]

Hi, I have waited in all afternoon for my delivery to come today, I have been and tracked it online and it is saying that it is being returned back to 02. I'm not sure why this is, I was told I would receive a message with a time slot beforehand which I have no had yet either, could you please help me. 
order number: [Removed]

[pgn]

Hi @Jenn2 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - links just below this post.

Or you can call them on 0800 081 0255

Good Luck!

[Enlli]

We are all customers here as this is a Community forum.

Best contact Sales

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Or message them

Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.