cancel
Showing results for 
Search instead for 
Did you mean: 

O2 prioritory tickets rewards voucher failure!

Anonymous
Not applicable

I have cashed in my rewards to purchase some gig tickets, when i try and redeem them i keep getting

 

 

"We were unable to process your Gift Card due to a technical error. Please try again ensuring your Gift Card details are entered correctly, or select a different method of payment."

 

I have checked the code multiple times to no avail ???    Please help..

Message 1 of 7
1,875 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:
Message 3 of 7
1,869 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Your only chance is to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
1,870 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Contact CS..http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
1,870 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Snap...nearly made it...Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
1,864 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Good advice is worth repeating wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 7
1,862 Views

Anonymous
Not applicable

Found the problem i think . i have been given a Ticketmaster 4 digit code . O2 prioraty seems to only acsept a 3 digit.. Does this meen i can only ise my voucher when tickets go on general sale??

Message 6 of 7
1,842 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I'd check the terms of the reward offer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
1,832 Views