Solved: O2 PAYG Sim card.

Anonymous · ‎07-10-2015

Hi there I am on a contract with O2 but I also have a spare I phone 4 with a PAYG sim card, I only have this for emergencies & keep it in my car but Im now getting a message to say it needs topped up even though I put £10.00 of credit in it recently & have made no calls !! please advise.

Thank you,

Ian.

MI5 · ‎07-10-2015

The top up will have been taken for allowances. You need to switch your tariff as these will expire after 30 days and you will be left with no credit or call allowance. Big Talker is best for your needs or o2 basic.
Call cs on 4445 to change tariff or do it through your My O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎07-10-2015

Hi @Anonymous

What PAYG tariff are you on? Big bundle ot Big Talker?

http://www.o2.co.uk/tariffs/payandgo

Veritas Numquam Perit

MI5 · ‎07-10-2015

The top up will have been taken for allowances. You need to switch your tariff as these will expire after 30 days and you will be left with no credit or call allowance. Big Talker is best for your needs or o2 basic.
Call cs on 4445 to change tariff or do it through your My O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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