This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 prioritory tickets rewards voucher failure!

Go to solution
Anonymous
Not applicable

on ‎08-10-2015 21:32

on ‎08-10-2015 21:32

I have cashed in my rewards to purchase some gig tickets, when i try and redeem them i keep getting

 

 

"We were unable to process your Gift Card due to a technical error. Please try again ensuring your Gift Card details are entered correctly, or select a different method of payment."

 

I have checked the code multiple times to no avail ???    Please help..

Message 1 of 7
2,192 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 128795 Posts
  • 836 Topics
  • 7603 Solutions
Registered:

on ‎08-10-2015 21:34

on ‎08-10-2015 21:34

Contact CS..http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 7
2,186 Views
0 Kudos
6 REPLIES 6

Go to solution
MI5
Level 94: Supreme
  • 152322 Posts
  • 651 Topics
  • 29063 Solutions
Registered:

on ‎08-10-2015 21:34

on ‎08-10-2015 21:34

Your only chance is to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
2,187 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 128795 Posts
  • 836 Topics
  • 7603 Solutions
Registered:

on ‎08-10-2015 21:34

on ‎08-10-2015 21:34

Contact CS..http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
2,187 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to Cleoriff
  • 128795 Posts
  • 836 Topics
  • 7603 Solutions
Registered:

on ‎08-10-2015 21:35

on ‎08-10-2015 21:35

Snap...nearly made it...Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
2,181 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152322 Posts
  • 651 Topics
  • 29063 Solutions
Registered:

on ‎08-10-2015 21:36

on ‎08-10-2015 21:36

Good advice is worth repeating wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
2,179 Views
0 Kudos

Go to solution
Anonymous
Not applicable

‎08-10-2015 22:20 - edited ‎08-10-2015 22:20

‎08-10-2015 22:20 - edited ‎08-10-2015 22:20

Found the problem i think . i have been given a Ticketmaster 4 digit code . O2 prioraty seems to only acsept a 3 digit.. Does this meen i can only ise my voucher when tickets go on general sale??

Message 6 of 7
2,159 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152322 Posts
  • 651 Topics
  • 29063 Solutions
Registered:

on ‎08-10-2015 22:28

on ‎08-10-2015 22:28

I'd check the terms of the reward offer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
2,149 Views
0 Kudos
Top