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O2 Repair question

Anonymous
Not applicable

Hi my phone is currently at the Anavo Repair centre, I have been on the Track your repair website and the status of my phone is " Held- awaiting NPI"

 

Does anyone know what NPI stands for?!

 

Thanks in advanceDance

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Anonymous
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Have now found out it means " new product information". They are checking with samsung to correctly fix it ( fingers crossed). Thanks for the suggestions lol 🙂

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MI5
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In my line of work it stands for New Product Introduction.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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It sounds like a long wait to me.

 

New parts installation???? No idea.

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Cleoriff
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Or could it be New Product -Instruction?

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perksie
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Or "not phixed 'iar" today, come back next week! Confused

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Cleoriff
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@perksie wrote:

Or "not phixed 'iar" today, come back next week! Confused


LOL

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jonsie
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perksie
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I guess the 3rd word is inspection.

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MI5
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As it's Anavo the first 2 will be "Nit Picking"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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Cracked it then, Nit Picking Inpection, what else could it be! Drum

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