O2 Open Discount

[LeanneC26]

Hi, I have just registered for the O2 Open Discount with my works email, but haven't received a link. Not sure whether my company have a block on the address its coming from and I can't contact my network team due to the current COVID-19 situation. Is there any way I can change how I verify who I work for by uploading a payslip instead? I can't see an option online to do this as it just keeps saying 'look out for your email, registration complete' Thanks in advance

[Cleoriff]

Hi @LeanneC26 

Guide: O2 Open & Friends and Family discounts - How to sign up 

If you read this guide you will see a payslip can be used.

[LeanneC26]

Thanks for your reply. Yes, that's what I want to do. However, when I log into my O2 Open account, it's no longer giving me the option to do this as I have submitted a works email as registration. Any idea how I get around that?

[MI5]

@LeanneC26 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

[Cleoriff]

@LeanneC26Then you need to call customwe services

Guide: Coronavirus Community Help and Support