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O2 Extra - Amazon Music

pevoe
Level 1: Joiner
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I’m trying to activate my Extra, but get the response below after following the link in the email that O2 sent me? 

 

Any clues as to why? Thanks in advance for any help!

 


‘Activation error

This account isn't eligible for this benefit’. 

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MI5
Level 94: Supreme
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@pevoe 

Check this guide Guide: Adding and removing O2 Extras  

If you already have an Amazon account, you need to create a new one with a different email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 146925 Posts
  • 636 Topics
  • 28263 Solutions
Registered:

@pevoe 

Check this guide Guide: Adding and removing O2 Extras  

If you already have an Amazon account, you need to create a new one with a different email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
427 Views