No one at O2 can resolve my issue

[Prav]

I inadvertently input an incorrect mobile number when ordering accessory from O2 shop online. and now I wanted to change my details and it is doing a security check and sending a code to an number which I had put in incorredctly.  No one at o2 seem to know how to correc t this number.!!!

I spent more than one hour tossing from one person to other.

[MI5 · Accepted solution]

We certainly can't change it I'm afraid.
You'll have to keep trying customer service on the phone http://www.o2.co.uk/contactus

[EmilieT]

Hi @Prav, did you get your accessory order sorted in the end, or do you need any further help? What was it that you ordered? 

to the forum!