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Netflix 6 months free

griffiths_
Level 1: Joiner
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on ‎06-12-2018 20:48

on ‎06-12-2018 20:48

Hi there

, 

I'm recently took another contract out with 02. I got a iphone 7 plus in silver. When recieving the device, I got a free 6 months netflix subscription. I've just tried to claim my 6 months free, but it is saying I'm not eligable. Please can you help me with this issue?

 

Many thanks

 

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Bambino
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on ‎06-12-2018 20:56

on ‎06-12-2018 20:56

@griffiths_ I believe there was a similar thread not long ago and I think I read that you can't claim until December 8th.

I DO NOT WORK FOR O2



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MI5
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on ‎06-12-2018 20:58

on ‎06-12-2018 20:58

December 8th is for the Huawei free tablet offer.
If you’ve tried to redeem on mobile data and it’s not working you need to call customer service on 202 to check your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎06-12-2018 21:03

on ‎06-12-2018 21:03

Wrong product, @griffiths_. My apologies, but be aware that you will have a difficult time getting through to customer service once the network comes back up, so you'll have to be patient.

I DO NOT WORK FOR O2



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