on 06-02-2022 17:29
i’ve gone to open my new iPhone 13 pro max box today only to find NO iphone in there but pieces of silver metal stuck inside the box! O2 are proving to be useless and not helping! CAN SOMEONE PLEASE HELP!!
on 06-02-2022 18:24
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
on 06-02-2022 19:08
on 06-02-2022 19:08
I’ve been told i will have to call o2 tomorrow as they want me to be on the phone while they contact DPD! I called o2 many times and their customer service is disgracefully bad i was constantly being disconnected and each time i was having to explain myself over and over again! Never in a million years did i expect this to happen with such a company!
on 06-02-2022 19:59
on 06-02-2022 19:59
I'll ask @O2Lisa to check in with you in the morning @Saffy1
on 06-02-2022 20:05
on 06-02-2022 20:05
Thank you that would be much appreciated!
on 07-02-2022 08:05
on 07-02-2022 08:05