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kategorgeous · ‎13-09-2019

Help!

Someone in my contacts on my mobile phone has received a text from me that I definitely did not send.

What do I do?

Kate

MI5 · ‎13-09-2019

If you are 100% certain you didn't send it, you need to check any apps you have installed with access permission to SMS messages.

I'd also download and run Malwarebytes too as a precaution for any malware on your device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-09-2019

@kategorgeous

If you are 100% certain you didn't send it, you need to check any apps you have installed with access permission to SMS messages.

I'd also download and run Malwarebytes too as a precaution for any malware on your device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AnnieM · ‎13-09-2019

You haven’t left the phone unattended so that someone else could have sent it, thinking they were being funny?

Bambino · ‎13-09-2019

@kategorgeous Was it just one text to one contact? Without wishing to seem nosy, what was the nature of the text?

I DO NOT WORK FOR O2

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My friend has received a text from me that I didn't send

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