Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Free gift

How do I claim my free O2 gift?

Resolved! Network issues and dead zones in Norwich

For the longest time there have been some known dead zones in Norwich which everyone on O2 that I've spoken to know about. The biggest and one with the most impact is in the city centre itself. However, recently I've started noticing more dead zones,...

Resolved! Claim the gift

How to claim the gift 100gb/30£

Resolved! Apple Watch 4 - Change of mind - Deposit refund

Yesterday a I bought an Apple Watch 4 in the store but I'm not really satisfied with it. I had to pay 375 pounds deposit. If I bring back it to the shop will I get back the deposit?

Resolved! 15 digit phone number - scam?

Hi there,I received a phone call earlier, but wasn't able to answer. Whoever tried to call did not leave any message. I am very surprised by the phone number, as I've never seen any like this.Can you tell me if this would be scam or not? I don't want...

Resolved! S10 WiFi calling

I’m about to be given an s10 from work that is unlocked. I currently have an O2 sim only contract so was going to put the sim in from this.Does anyone know if the WiFi calling will work? I’ve read lots of different things online and can’t seem to fin...

O2 Live chat taking VERY long.

I've just waited for some time, with the question... "Hi, I've just bought a new phone - a Samsung Galaxy S9+ but it only takes a nanoSIM card (as well as a microSD card). I would like to keep my mobile phone number, but I will need the supply of a n...

Resolved! Airtime rewards

What is the biggest amount you can get off your bill by using airtime reward app ?

Resolved! lost sim card

Hi there, I lost my one of O2 sim card. can my daughter pick up replacement one in Brighton? thank you [Removed personal details]

Resolved! Location

The location on my phone is Ibadan, whereas I live in Romsey UK. It has been suggested to me that my device has been cloned. Is this possible?

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