Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Ordered accessory

Hi I ordered Apple AirPods 1 week ago. At the time they were out of stock and I was told I would be notified when they were back in stock. They are now back in stock online and I have had no notification or email about the progress of my order. Any s...

Joanne3 by Level 1: Joiner
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Order stuck in system

I ordered a phone on 14th August which was supposed to be delivered the next day, after no updates on it and no delivery the next day, I phoned o2 to see what was going on they said it was waiting for despatch. So I left it a while and still no updat...

Resolved! HELP! A Tado purchase without confirmation email

Hi, Long story short I purchased few Tado devices from O2 website last year and I didn't get the confirmation email but even I got the products so I just leave it like that. Last week I tried to install one of them and the device is obvious an return...

cmeow by Level 1: Joiner
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Resolved! Airtime Rewards app - unable to log in

has anyone else had any problems logging in to the airtime rewards app? for some reason it's signed me out, and now i can't log back in again. every time it sends me a pin code to log in it says there is an error. also when i logged into my account o...

amclavey by Level 1: Joiner
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Resolved! Free Netflix cancellation

Hi I have been notified my free 6 months of Netflix ends on the 20th August. how do i cancel so i am not being charged 7.99 after this date?

Lisa3 by Level 1: Joiner
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Premium Rate Number Scam |Service

O2 Customer Complaints tell me they are not liable for premium service number, but are surprisingly able to facilitate it through their network. I have been charged £45 that I want back; I consider it a fraudulent amount taking from me. O2 tell me I ...

RichardH1 by Level 1: Joiner
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Resolved! Nightmare with O2 Hotspot!!

I keep being knocked off the local O2 wifi hotspot with no idea why.Total nightmare.Not anywhere close to 10gb.Using lenovo laptop...win 8.1 (no comments please)Separate dongle with antenna.Signal is good, not great but good.As soon as I turn my back...

TheViking by Level 1: Joiner
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