My O2 App not working

[Anonymous]

My O2 app on Android galaxy S2 works to a degree but the data figure is fixed and never changes. The texts left and minutes update but my data figure has been 93.7MB all month even though I have been using the net, down loading apps from play and navigated in Google maps often.

I have tried uninstalling but when re-loaded the same situation occurs.

[Anonymous]

What does it show when you check your Recent Charges online?

[Anonymous]

My Auto top up of £10 was applied today but as a picture message and a voicemail was sent the balance went to £9.60. My plan is a £10 per month, and the My O2 app updated saying my allowances will be shown once I top up. I thought that as my balance was now under £10 I'd need to top up by 40p but the minimum I could do was £10 so my balance was then reported on the top up line as £19.60. The My O2 now says my balance as £9.60 but now reports I have 500 texts 100MB web  and 75 mins.  just need to use web a bit to see if data fig changes.

[Anonymous]

I have gone online and cant find where to find recent charges. Only find rewards info top up history

[perksie · Accepted solution]

Picture messages are not included with texts and voicemail is not included on Pay and Go.