Monzo

[Alex07]

I made a contract in 9 January 2020 and i am a monzo user less than 3 months, when exactly im getting my deposit refund?

[Cleoriff · Accepted solution]

@Alex07 

You should get your deposit back after 3 months of payments. It should be on your 4th bill

[Alex07]

I didn't get my money back and i have already pay everything so to cancel my contract...how i can fix it?

[jonsie]

Only by calling them

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808