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Monthly insurance

EthanHopkins99
Level 1: Joiner
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on ‎18-05-2020 19:34

on ‎18-05-2020 19:34

Hello. Was wondering if it is possible to add insurance to my bill? If so then am I able to get a new device as a few weeks ago I have damaged the LCD screen and it is unusable.
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Cleoriff
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on ‎18-05-2020 19:45

on ‎18-05-2020 19:45

@EthanHopkins99 

I'm afraid not. Insurance has to be taken out within 28 days of taking out the contract.

Veritas Numquam Perit

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MI5
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In response to Cleoriff
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on ‎18-05-2020 20:21

on ‎18-05-2020 20:21

@EthanHopkins99 Check your home contents insurance or bank accounts as some cover mobile phones.

You might already be insured.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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