Marketing preferences?

[pam]

How on earth do I stop unwanted texts/emails for marketing? I've been with O2 for many years but was recently text about marketing preferences but there is no way I can see in the preference screen where I can say NO marketing. It seems you have to have at least one to activate 'Save' button-I don't want any! I've also looked everywhere on this site - O2's but nothing.

Other than phoning/ombudsman - I want to email - there's nothing!

Can anyone help please? Thanks 

[Poppysmum]

Now i getting emails saying i talking to myself  

[MI5]

They've changed all ours so yours shouldn't be any different!
Still waiting for feedback from o2 too @Martin-O2 ?

[Poppysmum]

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@MI5wrote:
They've changed all ours so yours shouldn't be any different!
Still waiting for feedback from o2 too @Martin-O2 ?

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Hope mine have changed i am now going to block the 4 numbers ,

[Cleoriff]

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@Poppysmumwrote:

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@MI5wrote:
They've changed all ours so yours shouldn't be any different!
Still waiting for feedback from o2 too @Martin-O2 ?

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Hope mine have changed i am now going to block the 4 numbers ,

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I hope it works Kath but I think our numbers are already out there. It was a couple of weeks after the home page change that we found out our marketing preferences had been as well..

[jonsie]

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@Poppysmumwrote:

      

........... no i dont want my boobies altering 

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I could really do with mine altering Kath, if they call again please pass on my number 

[Poppysmum]

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@jonsiewrote:

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@Poppysmumwrote:

      

........... no i dont want my boobies altering 

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I could really do with mine altering Kath, if they call again please pass on my number 

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 I have blocked them 

@jonsie

[Martin-O2]

Hey guys still waiting on a response for this one but haven't forgotten about it! 

[MI5]

[jonsie]

The response will be Sorry system error....

[Martin-O2]

Hi everyone! 

I've received a response about the changes to your marketing preferences. Please see below. If you have any questions about the response or marketing preferences in general please post them below and we'll ask them for you. 

Some of our customers may have noticed the marketing preference box for “Partners Contacting Me Directly” was incorrectly ‘ticked.

O2 have been transferring existing customer marketing preferences to a new marketing preference dashboard. Due to a technical glitch, some customers’ marketing preferences were incorrectly updated to say they had consented to third party marketing. Please note: O2 do not currently allow third parties to market directly to customers. Your marketing experience with O2 will therefore not be affected as a result of this glitch.

What are we O2 doing to correct this?

O2 have identified the technical glitch and will correct errors in the next few days. New controls will be put in place to stop this error from re-occurring. To assure you, O2 do not currently allow third parties to market directly to customers. Your  marketing experience with O2 will therefore not be affected.