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Marketing preferences?

pam
Level 4: Observant
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How on earth do I stop unwanted texts/emails for marketing? I've been with O2 for many years but was recently text about marketing preferences but there is no way I can see in the preference screen where I can say NO marketing. It seems you have to have at least one to activate 'Save' button-I don't want any! I've also looked everywhere on this site - O2's but nothing.

 

Other than phoning/ombudsman - I want to email - there's nothing!

 

Can anyone help please? Thanks 

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Anonymous
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Doesn’t even work for me on the new O2 Ask app either 😡
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MI5
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@Poppysmumwrote:

I must be looking in wrong place @Cleoriff i only had a list to tick of things i liked in my preferences and they want to know if my phone private business or both lol.

 

Can you point me in the right direction please slight_smile


Click where it says "find out more" and it will send an access code to your phone via text message.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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Poppysmum
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Did that put code in and got daft page will try again see what happens lol

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MI5
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There's lots of daft pages on here tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Poppysmum
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rage clown nerd devil angry_devil poop 

 

Now o2 look here i have unticked everything again i dont want PPI checking , not been in an accident , i am not owed anything on my water , and no i dont want my boobies altering LOL

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Cleoriff
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@Poppysmumwrote:

Did that put code in and got daft page will try again see what happens lol


LOL Daft page....crying with laughter here LOL

Veritas Numquam Perit

Girl in a jacket
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MI5
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Astounded LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Cleoriff
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@Poppysmumwrote:

rage clown nerd devil angry_devil poop 

 

Now o2 look here i have unticked everything again i dont want PPI checking , not been in an accident , i am not owed anything on my water , and no i dont want my boobies altering LOL


So I gather O2 had changed them then Kath.....??

Veritas Numquam Perit

Girl in a jacket
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Poppysmum
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@Cleoriffwrote:

@Poppysmumwrote:

rage clown nerd devil angry_devil poop 

 

Now o2 look here i have unticked everything again i dont want PPI checking , not been in an accident , i am not owed anything on my water , and no i dont want my boobies altering LOL


So I gather O2 had changed them then Kath.....??


Well i hadnt so yes 02 must have since i last unticked them.

 

I knew they had when i got the above 4 texts during today.

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