This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Is there a way of turning text promotions a a preference in the O2 account or app?

rb_______
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-02-2024 13:13

on ‎08-02-2024 13:13

Is there a way of turning text promotions a a preference in the O2 account or app?

Message 1 of 7
882 Views
0 Kudos
6 REPLIES 6

MI5
Level 94: Supreme
  • 153797 Posts
  • 656 Topics
  • 29323 Solutions
Registered:

on ‎08-02-2024 13:37

on ‎08-02-2024 13:37

@rb_______ 

Not sure I understand what you're asking, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
868 Views
0 Kudos

Verified_Human
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-07-2024 13:13

on ‎02-07-2024 13:13

Sorry my poor typing skill. Turning OFF marketing texts in preferences in MY O2 account. I've tried but all that I get is 'save marketing preferences'

Message 3 of 7
686 Views
0 Kudos

MI5
Level 94: Supreme
In response to Verified_Human
  • 153797 Posts
  • 656 Topics
  • 29323 Solutions
Registered:

on ‎02-07-2024 13:33

on ‎02-07-2024 13:33

@Verified_Human 

Deselect each option then choose save.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
683 Views
0 Kudos

Verified_Human
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-07-2024 16:04

on ‎02-07-2024 16:04

option(s) cannot be selected or saved

Message 5 of 7
670 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12687 Posts
  • 80 Topics
  • 3310 Solutions
Registered:

on ‎02-07-2024 16:11

on ‎02-07-2024 16:11

@Verified_Human 

 

Login to myo2 and then go to this link https://accounts.o2.co.uk/consent 


If you have problems then you will need to contact o2 Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 6 of 7
668 Views
0 Kudos

pgn
Level 78: King of Kings
In response to Verified_Human
  • 42695 Posts
  • 254 Topics
  • 1869 Solutions
Registered:

on ‎02-07-2024 16:40

on ‎02-07-2024 16:40

As explained, screenshot from MyO2 App, @Verified_Human 

1000021643.png

Long screenshot, may need to tap on it to see it more clearly.

All options unchecked, as indicated above.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


Message 7 of 7
658 Views
0 Kudos
Top Kudoed Authors
View All
Top