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London underground wifi

sgtapone37
Level 1: Joiner
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I have tried everything but I cannot log into the london underground wifi. I always get the same error message "sorry we've encountered an error and you have not been signed in". I have followed all the advice from this community with no success. I even bought a new phone and upgraded my 02 account and nothing. Can anyone fro this community or 02 please help. Thanks

 

Michael

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MI5
Level 94: Supreme
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@Thomaso1 may be able to assist you @sgtapone37 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Thomaso1
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Sorry for the late reply. I will PM you @sgtapone37 if you still need assistance. 

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sgtapone37
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Yes I still need help. Thanks
Message 4 of 7
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sgtapone37
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Sorry to bother you 02Thomas any solution to my problem. Thanks
Message 5 of 7
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MI5
Level 94: Supreme
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@sgtapone37 

@Thomaso1 starts at 5.00pm today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
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Thomaso1
Level 3: Thinker
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I have PM you @sgtapone37 . Thanks @MI5 

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Message 7 of 7
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