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Live Online Chat

Anonymous
Not applicable

on ‎27-06-2016 10:29

on ‎27-06-2016 10:29

Usually when you come onto the o2 website,live chat pounce on you asking if they can help with anything.

Well I came on to chat to live help regarding my account and it seems they still searching for an available agent. Cant get through on their phone  and since I am not using my o2 number,being charged to call them,therefore I cant afford to stay in the Que till they answer my call.Wondering if they having technical issues with their live chat???

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Cleoriff
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‎27-06-2016 13:15 - edited ‎27-06-2016 13:16

‎27-06-2016 13:15 - edited ‎27-06-2016 13:16

Good to have some positive feedback on Live chat @Anonymous

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jonsie
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on ‎27-06-2016 13:43

on ‎27-06-2016 13:43

Live chat really helped me a couple of days ago though it was via the complaints link and I was connected to a UK based adviser. Nice to hear I'm not the only one slight_smile

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Martin-O2
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on ‎28-06-2016 16:02

on ‎28-06-2016 16:02

Really good to hear some positive feedback about live chat guys. If anyone wants this passed on to the advisors involved just drop me a private message with the details. 

 

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