Solved: Keeping my number

Anonymous · ‎20-01-2013

Hey I just have a quick quesiton about keeping my number when going from PAYG to Pay Monthy. I know I can do it online but it takes up to 24 hours. I was wondering if I did it instore would they be able to transfer it istantly. Hopefully someone knows?

Cheers.

jonsie · ‎20-01-2013

No it can't be done instantly either instore, online or over the phone.

It takes up to 24 hours but is invariably quicker.

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perksie · ‎20-01-2013

Last time I did the same in store it took about half an hour.

It can be that quick online but they like to cover themselves.

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jonsie · ‎20-01-2013

No it can't be done instantly either instore, online or over the phone.

It takes up to 24 hours but is invariably quicker.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎21-01-2013

they can do the swap instore but the sim will take up to 24 hours to activate

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