cancel
Showing results for 
Search instead for 
Did you mean: 

Insurance

Anonymous
Not applicable

Hey, Just brought a phone from the o2 store with insurance, Does changing my SIM to Giffgaff that runs on the o2 network effect my insurance policy or does it just insure the handset itself?

 

Message 1 of 5
1,515 Views
1 ACCEPTED SOLUTION

Accepted Solutions
4 REPLIES 4

MI5
Level 94: Supreme
  • 151746 Posts
  • 650 Topics
  • 28842 Solutions
Registered:
The insurance is for the handset.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,510 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

I'm sure you will need to notify them if you're using a different number in the phone, normally you're only covered with the sim that you started with.

 

I would phone and check.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 5
1,505 Views

jonsie
Level 94: Supreme
  • 95615 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If you have O2 Insure Premier you need to check the exclusions. I'm sure there is a clause that the phone is only insured with the registered sim.

Message 4 of 5
1,504 Views

jonsie
Level 94: Supreme
  • 95615 Posts
  • 612 Topics
  • 7137 Solutions
Registered: