I phoned up the insurance part of customer service yesterday and they told me that I should expect a text from DPD this morning with a time slot they will be picking up my phone and giving me a replacement one but I have not received a text. I also wasn’t told I had to fill out another O2 insure form so I did that this morning, will this affect my claim as I have the woman on the phone the delivery address (my work one as I’m in work today and tomorrow) and she told me it would be today they came?
