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How to stop unsolicited O2 Priority messages?

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Anonymous
Not applicable

on ‎26-11-2014 14:02

on ‎26-11-2014 14:02

I tried calling 2220 but according to that I am not signed up to receive O2 Priority messages.  I tried www.o2priority.co.uk/SignIn but that tells me my number is not registered and won't let me sign in.

 

How the heck do I stop these irritating messages if no one admits to sending them?

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MI5
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on ‎26-11-2014 14:05

on ‎26-11-2014 14:05

Call 202 or try live chat - Ask them to opt you out of ALL O2 marketing including apps and offers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎26-11-2014 14:05

on ‎26-11-2014 14:05

Call 202 or try live chat - Ask them to opt you out of ALL O2 marketing including apps and offers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎26-11-2014 14:26

on ‎26-11-2014 14:26

OK, tried chat.  It seems they understood the problem but I am warned the fix will take 24 hours.  It will take longer than that to be confident the messages have stopped though.  Thanks for the suggestion.  I'll follow up here in a few days either way.

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MI5
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on ‎26-11-2014 14:28

on ‎26-11-2014 14:28

Good luck mate.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎26-11-2014 15:33

on ‎26-11-2014 15:33

Just out of interest was it love chat or cs you used?
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jonsie
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on ‎26-11-2014 15:46

on ‎26-11-2014 15:46

If you opt out o2 do normally stop texts. I haven't priority updates for 2 years....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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