How do I close my email account?

on 06-07-2015 14:43
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on 06-07-2015 14:43
I have an old O2 email account which I no longer use. It is set up to forward email to my new email address. I want to close the O2 email account but I can't because I'm no longer an O2 customer.
I called customer services, asked them to delete the account, they told me they had done so. They haven't. I still get emails forwarded from my O2 address.
How can I get O2 to close my email account?
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on 06-07-2015 14:50
You can't I'm afraid. If you still have access to it then cancel the forwarding, change the password and leave it. It's supposed to become deactive after 6 months.
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on 06-07-2015 14:53
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on 06-07-2015 14:53
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-07-2015 15:49
I heard that two years ago... and still I'm getting spam forwarded from my O2 account...
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on 06-07-2015 15:54
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on 06-07-2015 15:54

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-07-2015 16:15
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on 07-07-2015 11:06

