Solved: How can I stop Quizonia taking money from my O2 ac...

Anonymous · ‎10-11-2016

Some how, my O2 account got signed up with Quizonia and they are taking money from my account as premium message service. How can I stop this please?

adamtemp64 · ‎10-11-2016

Please follow the advice here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

Look up the company on the phone pay plus links complain to them and phone pay plus

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎10-11-2016

Please follow the advice here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

Look up the company on the phone pay plus links complain to them and phone pay plus

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎10-11-2016

Contact them here and ask them to stop http://quizonia.com/uk.html#contact
ps. phonepayplus is now known as The PSA http://psauthority.org.uk/for-consumers/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎10-11-2016

Missed the name change but all links still work will get @Toby to maybe edit them to the newly renamed PSA

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎10-11-2016

We discussed it here Adam http://community.o2.co.uk/t5/Off-topic/PhonepayPlus-needs-a-new-name/m-p/954403/highlight/true#M7201...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-11-2016

Thank you very much for the advice.

MI5 · ‎10-11-2016

Good luck and I hope you get refunded.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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