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Anonymous
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How can I stop Quizonia taking money from my O2 account?

Some how, my O2 account got signed up with Quizonia and they are taking money from my account as premium message service. How can I stop this please?

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Registered: ‎13-08-2008

Re: How can I stop Quizonia taking money from my O2 account?

Please follow the advice here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

 

Look up the company on the phone pay plus links complain to them and phone pay plus

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 116,686
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Registered: ‎04-04-2012

Re: How can I stop Quizonia taking money from my O2 account?

Contact them here and ask them to stop http://quizonia.com/uk.html#contact
ps. phonepayplus is now known as The PSA http://psauthority.org.uk/for-consumers/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: How can I stop Quizonia taking money from my O2 account?

Missed the name change but all links still work will get @Toby to maybe edit them to the newly renamed PSA 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: How can I stop Quizonia taking money from my O2 account?

We discussed it here Adam http://community.o2.co.uk/t5/Off-topic/PhonepayPlus-needs-a-new-name/m-p/954403/highlight/true#M7201...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: How can I stop Quizonia taking money from my O2 account?

Thank you very much for the advice.

Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: How can I stop Quizonia taking money from my O2 account?

Good luck and I hope you get refunded.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)