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The payment issue

petkova
Level 1: Joiner
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‎09-11-2024 12:08

‎09-11-2024 12:08

the payment for the pay as you go was taking from my bank account, but it doesn’t show on the o2 app and says I need to top up

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Enlli
Level 68: Extraordinaire
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‎09-11-2024 12:15 - edited ‎09-11-2024 12:16

‎09-11-2024 12:15 - edited ‎09-11-2024 12:16

You are not the first to complain. Seems there is a problem

You need to contact O2 on 4445 or 0344 809 0222

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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