Home Broadband Router/Modem

Anonymous · ‎28-01-2016

My home O2 broadband router/modem has packed up on me. How do I get a replacement?

Cleoriff · ‎28-01-2016

You should ring customer services for the broadband division. They will either send a new router....or an engineer to check it. Which provider are you with incidentally @Anonymous? Presuming you are now with Sky check for their number here http://help.sky.com/

Veritas Numquam Perit

MI5 · ‎28-01-2016

Maybe @Toby can advise as it's a BB issue?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎28-01-2016

Hi @Anonymous,

Please give our customer services team a call, as they will be able to either look into this, or point you in the right direction. Should you have trouble, do come back and let us know!

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