cancel
Showing results for 
Search instead for 
Did you mean: 

Google Play Books

Anonymous
Not applicable
I just upgraded my phone and I am trying to buy a book on Google Play Books. I am trying to bill it to my o2 account which I have done many times on my previous phone.

A message appears saying "This payment service isn't available. Try again later or contact your service provider."

Do I need to activate something to get this service available or is there a setting I need to tweak etc.

Thanks.
Message 1 of 6
2,761 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13562 Posts
  • 108 Topics
  • 310 Solutions
Registered:
Right, done it myself just now..
Go to
https://payments.google.com/payments/home#paymentMethods
And remove completely any mention of o2 billing and then leave page.

Go into play store.
Find an app that costs money.
Click buy
In the payment confirmation popup, underneath app name there is a payment choice and an arrow, click the arrow.
Click on "payment methods"
Lower portion will contain o2 billing.
Click it and let it send the authorisation text.
You can now use o2 billing

View solution in original post

Message 3 of 6
2,733 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 134734 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

Is it Charge to Mobile you are trying to use? http://www.o2.co.uk/help/digital-services/charge-to-mobile

Not sure if there is a setting to reactivate it...but I'm sure someone else will know @Anonymous

Or as it's a new mobile maybe you have to re-do it again......?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
2,754 Views

viridis
Level 56: Guvnor
  • 13562 Posts
  • 108 Topics
  • 310 Solutions
Registered:
Right, done it myself just now..
Go to
https://payments.google.com/payments/home#paymentMethods
And remove completely any mention of o2 billing and then leave page.

Go into play store.
Find an app that costs money.
Click buy
In the payment confirmation popup, underneath app name there is a payment choice and an arrow, click the arrow.
Click on "payment methods"
Lower portion will contain o2 billing.
Click it and let it send the authorisation text.
You can now use o2 billing
Message 3 of 6
2,734 Views

Cleoriff
Level 94: Supreme
  • 134734 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

Excellent @viridis thanks for that. wink

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
2,732 Views

MI5
Level 94: Supreme
  • 154833 Posts
  • 659 Topics
  • 29445 Solutions
Registered:
Top job @viridis
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
2,722 Views

jonsie
Level 94: Supreme
  • 98701 Posts
  • 617 Topics
  • 7253 Solutions
Registered:
Message 6 of 6
2,688 Views