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Firewall - Port Forwarding - CCTV

Anonymous
Not applicable

Hello All,

 

I apologise if I am posting this onto the wrong forum - if I have, would the Mods please move this to the correct forum?

 

I have installed a CCTV system and have forwarded all the necessary ports in order for me to view the CCTV remotely but . . . . I cannot view the cameras on my O2 mobile under the Data Mode.

 

I can view the CCTV over the WiFi but when I switch to Data mode using my computer's external IP address, I keep getting trying to connect but no picture.

 

I have made sure that the port is open by using canyouseeme.org.

 

Do I need to create an exception or rule in the firewall settings?

 

I have been trying to access the cameras remotely for a week now and am stumped!

 

Any help or advice will be truly appreciated.

Message 1 of 34
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adamtemp64
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could be local cell congestion if you can run the mynetwork app from o2 trythat and its speedteset.

 

Do that when ever it will not connect and it might prove it needs a certain bandwith

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 21 of 34
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Anonymous
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Hello Adam,

Very nice app . . . . I like it, thank you.

On WiFi I am getting 8.5 on download speed . . upload 0.95 . . response time 110ms.

On mobile data, I am getting 4.5 on download speed, upload 1.54 and response time 51ms.

The strange thing, for the first time in two weeks, I have actually been able to view the CCTV at home on the mobile data. . . . I tried it after I did the speed test on mobile data.

This is really weird. I have not changed any setting or apps or done anything differently to what I did before.
Message 22 of 34
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adamtemp64
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there could have been a local issue.

 

now you have that app if it is bad you can report faults when you next are in an area with signal / wifi.

 

lets hope it all works for you now.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 23 of 34
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Anonymous
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Good morning Adam,

Thank you kindly for taking the time to reply and helping me.

I appreciate it.
Message 24 of 34
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Toby
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I agree, very nicely done Adam.

Good to hear you're on the way to resolving the problem SanjHere.
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Message 25 of 34
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Anonymous
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Hey Toby,

Sorry . . . . I forgot to thank you as well . . . you pointed me in the right direction without which I would still be running around like a headless chicken . . . .

Thank you kindly as well Toby.

Err I might come back with other questions . . . .

Watch this space . . . .
Message 26 of 34
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MI5
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Good job Adam & Toby.....
This is what "Community Spirit" is all about slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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@MI5 wrote:

This is what "Community Spirit" is all about slight_smile

I might have some of that later on! Smiley LOL

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Message 28 of 34
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Toby
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@perksie wrote:

@MI5 wrote:

This is what "Community Spirit" is all about slight_smile

I might have some of that later on! Smiley LOL


Try and transfer some electronically wink

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MI5
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Everyone back to wantys place wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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