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Extra - audible subscription

Ulduria
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Hi - I recently upgraded my contract that includes an audible subscription. However when I try to activate this extra, on the website, it goes straight to an oops web page. I still have 25+ days to activate it but I don't know how.  

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MI5
Level 94: Supreme
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@Ulduria @Weezy0605 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Weezy0605
Level 1: Joiner
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I’m getting the same message when I try to activate my Amazon music extra 

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MI5
Level 94: Supreme
  • 124024 Posts
  • 612 Topics
  • 20105 Solutions
Registered:

@Ulduria @Weezy0605 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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