Solved: Extra - audible subscription

Ulduria · ‎15-11-2021

Hi - I recently upgraded my contract that includes an audible subscription. However when I try to activate this extra, on the website, it goes straight to an oops web page. I still have 25+ days to activate it but I don't know how.

MI5 · ‎15-11-2021

@Ulduria @Weezy0605

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Weezy0605 · ‎15-11-2021

I’m getting the same message when I try to activate my Amazon music extra

MI5 · ‎15-11-2021

@Ulduria @Weezy0605

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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