Error logging in to MyO2

[MI5]

If I use http://www.o2.co.uk/myo2

I get this:

But, if I use this link https://accounts.o2.co.uk/signin

It works.....

Why ????

[Cleoriff]

No problem for me @MI5 using http://www.o2.co.uk/myo2 to log in...

Currently on PC and just went to the top of the header page, clicked on My O2 and got in without issues?

[MI5]

It's been like that for me since the last forum layout change trial !
@MercedesS - they broke me 😞

[jonsie]

How strange. Both links work for me but opening them in another tab threw me out of the community on this tab....? 

[MI5]

Yes, I've always had that issue too jonsie.
Toby tried to figure it out but never did and it's no different now.

[jonsie]

Pointless me trying to figure any of this out. Hope they unbreak you soon.... 

[gmarkj]

Probably down to logging into another part of the o2 website and it not transferring your details.

[Cleoriff]

They both work for me on PC. Just tried the other one https://accounts.o2.co.uk/signin

5 minutes ago and got in with no problem at all?

[MercedesS]

Morning @MI5,

I am really sorry to hear that you are having problems with this link. It works for all of us here so we wonder if it is related to your browser and options. 

As you know, technical problems are complex however, I'll drop you a Private Message to get more info just in case there's something we can do to help out. We need more information to open a ticket to raise a case to investigate further 

Thanks @Cleoriff, @gmarkj and @jonsie for the help!