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MEMWW · ‎28-09-2020

I signed up to the 6 months free disney plus with my O2 contract. I now can't find the option to opt out of this but don't want to pay for it.

MI5 · ‎28-09-2020

@MEMWW

Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the + sign beneath your extra and then click manage.
Turn off the auto renew switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2020

@MEMWW

Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the + sign beneath your extra and then click manage.
Turn off the auto renew switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MEMWW · ‎28-09-2020

Thank you so much!!

MI5 · ‎28-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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