Disney+ not showing as active on my extras

[Slizergiy]

A few days ago, I was given the offer to get 6 free months of Disney+. I have gone through the process of doing all that and have access to the Disney+ thing, but on my extras, still showing up as "please activate now" despite it being over 24 hours since I have activated the product.

If it turns out this has bugged out, then this could be an issue for as I have no means of disabeling the auto subscription for it and I don't want to be in the situation of being charged extra for something I may not be using in 6 months time, and unable to do anything about it.

[Cleoriff]

@Slizergiy 

You need to call O2. Open from 10-2 tomorrow.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

[jonsie]

Don't worry @Slizergiy 

As long as you Disney accounts shows as an O2 subscription the message will disappear on My O2 after a couple of days

[MI5]

@Slizergiy 

It will say you need to activate it for the first 28 days and you cannot cancel it until aftr that when it changes to be able to manage it.

Guide: Adding and removing O2 Extras