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Anonymous · ‎12-09-2015

I have been a loyal o2 customer for 8 years now but would now like to cancel my contract. I have been into the shop and was told I needed to phone customer services. I have rung customer services about ten times over the past couple of weeks and have been on the phone for over an hour each time and still haven't managed to speak to anyone. How can I get in touch with customer services?

jonsie · ‎12-09-2015

Call 202, option 2 then immediately press zero....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎12-09-2015

Keep trying
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-09-2015

The phones will be busier today because of people trying to pre order the latest iPhone

jonsie · ‎12-09-2015

Call 202, option 2 then immediately press zero....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎12-09-2015

Telefonica tooooo Busy to have EMPLOYEE available on CHAT???????

Ohhhhh soooooooooo POOR.

Anonymous · ‎12-09-2015

@Anonymous wrote:
Telefonica tooooo Busy to have EMPLOYEE available on CHAT???????

Ohhhhh soooooooooo POOR.

They are all too busy with this iPhone pre order madness

MI5 · ‎12-09-2015

Well it is iPhone pre order launch day.
Prob not the best day to be calling.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-09-2015

Still Poor...

Masive profits and know employees available. Cant even contact Telefonica..

Anonymous · ‎12-09-2015

massive

MI5 · ‎12-09-2015

no

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Customer services contact details???

Existing loan agreements with Virgin Mobile

Volt

disney +

WI FI BOOST

Do you have to be an O2 customer to buy via the O2...